For all the crap I've put up with only flying United over the past few years, every once in a while they make me happy that I chose to stay with them. I have racked up a pretty decent amount of miles so far, and for it I have "premier status". Essentially that means my fellow travelers and I can go through premier security which is super quick; and I can make requests that would normally be scoffed at. Today is a great example. I booked a flight a while back for Jen and I to go to Colorado next weekend. I got my itinerary today and we were seated in economy. I checked and there were no two seats available in economy plus. If it was a longer flight, I would have used miles to upgrade to first class, but since it's only about 2 hours I just want a little more leg room.

United really goes out of their way for people with premier status apparently, because I called them asking if they could "shift some people around in economy plus so my wife and I could sit together up there...", and they did it! It doesn't make up for canceling our flight to San Francisco on the morning we were supposed to leave for our wedding... but it ain't bad!